Safety specialist supervises museum

Event security by Dussmann

The right security concept for any event

At Dussmann, we know that events in the business and political spheres require a different kind of security than major concerts, sporting events, or cultural events with celebrity guests. That’s why we have the right concept for any event.

Added value through our services 

  • Trained employees
  • Individual concept depending on the order and requirements
  • Plans adjusted to reflect individual monitoring and security needs and circumstances

Event security: protecting people, safeguarding places

Our event services always offer our customers an individualized security concept that takes all of their particular requirements into account. This includes safeguarding the premises and keeping people safe.

Our services in detail

  • Cash handling for admission fees or merchandise sales at a museum shop on the client’s behalf
  • Operating a computer-assisted cash register system
  • Daily cash settlement with operations managers
  • Stocking museum shop products
  • Reporting particular incidents in keeping with operational rules and specifications
  • Registering work-related visitors, issuing visitor badges, and checking to ensure that badges are returned properly
  • Accompanying visitors and representatives of external companies
  • Reporting particular incidents in keeping with operational rules and specifications
  • Evening locking rounds
  • Locking mechanism management

  • Cash handling for coat check fees
  • Daily cash settlement with operations managers
  • Accepting, monitoring, and handing out checked items
  • Reporting particular incidents in keeping with operational rules and specifications

  • Checking museum visitors’ eligibility to enter
  • Monitoring, checking, and safeguarding exhibits
  • Monitoring and ensuring compliance with house rules
  • Reporting particular incidents in keeping with operational rules and specifications
  • Evacuating museum visitors in case of alarm

  • Monitoring all relevant areas with an eye to possible fire and risk according to the client’s specifications
  • Notifying the fire department, police, and/or or client in case of fire
  • Maintaining a visible and continuous presence
  • Keeping records of shifts, any incidents, and reports made to the client
  • Reporting safety-related events, incidents of damage and/or loss, and further matters
  • Documenting results
  • Documenting any property damage identified
  • Necessary knowledge of reporting channels to do the job effectively
  • Providing first aid as necessary

Contact directly near you

Use our location search feature to find the right point of contact near you and contact the appropriate branch location – by e-mail, phone or simply by using our contact form.

ECHOCASTVisitor service training

Dussmann employees are trained in communication, safety, and security in museum settings according to the ECHOCAST standard. ECHOCAST, founded in 2003 as part of an EU project, is a nonprofit network whose aim is to build on and safeguard the quality of guest services provided at museums, nature parks, and other cultural institutions in the German-speaking world.

Having a defined standard makes it possible to ensure social quality, safety, and security in guest services. It also opens up the possibility of organizing services. ECHOCAST allows for quality agreements between the museum and those providing personnel services. It also establishes clear quality requirements for employees.

This approach allows us to ensure that all employees are optimally prepared to work at your facility or institution, in line with recognized standards. And you can rest assured that your guests will feel welcome and receive professional service.

Safety specialist in museum

ECHOCASTVisitor service training

Dussmann employees are trained in communication, safety, and security in museum settings according to the ECHOCAST standard with the aim to build on and safeguard the quality of guest services provided at museums, nature parks, and other cultural institutions.

Security service by Dussmann  

Security beyond events  

With Dussmann, you can always rest easy knowing you are safe and secure. That goes for more than just events. We offer a wealth of different security services, which we work with our customers to craft into customized personal solutions – from trained employees to services individually adjusted to your security and monitoring needs.